Accessing Telemedicine

To access telemedicine, please call our phone number during normal business hours at 208-625-3600 and ask for a telemedicine appointment.

You will also have the option of accessing telemedicine (in your car) when you visit an urgent care location and check in from your car (if possible).

Please note: Copays still apply and fees are the same. This service does rely on technology and not all insurance companies cover this service. Our urgent care providers may not be able to care for everything via telemedicine and may request that you be seen in-person.

What types of visits Urgent Care visits can be conducted with telemedicine?

Exams for respiratory conditions

Respiratory conditions including colds, flus, seasonal allergies and cough are among the most common reasons that patients seek urgent care. In most cases, they can be diagnosed and treated effectively via telemedicine.

Ear, nose and throat ailments

Problems that affect the ear, nose and throat such as sinus symptoms, ear ache and sore throat are good candidates for remote video visits.

Conditions affecting the skin

Hi-definition video capabilities make it possible to diagnose and treat certain skin conditions like, insect bites, rashes and skin infections effectively with telemedicine.

Other urgent, but non-emergency complaints

The range of cases that can be addressed with telemedicine is large and includes other complaints such as, conjunctivitis, upset stomach, diarrhea, urinary tract infections, and urgent medication refills

3 Locations

Coeur d'Alene Location


700 Ironwood Drive Suite 120E
Coeur d’Alene, ID 83814
T 208.625.3600 | F 208.625.3645
7 DAYS/WEEK: 8 AM – 8 PM


566 W. Prairie Ave
Coeur d’Alene, ID 83815
T 208.625.3600 | F 208.625.3655
7 DAYS/WEEK: 8 AM – 8 PM


1300 E. Mullan Ave Suite 600
Post Falls, ID 83854
T 208.625.3600 | F 208.625.3665
7 DAYS/WEEK: 8 AM – 8 PM